About the MyChart
Patient Portal
Effective Saturday, February 24, 2018, we transitioned to My Lahey Chart ("MyChart") Patient Portal. This transition corresponded with the launch of Epic, our electronic health record that connects all of our healthcare providers through one system.
To view health information updated by your provider on February 25 or later, please sign up for a MyChart account by following these easy steps:
- Get your MyChart Activation Code through one of these four ways:
- During an in-person office visit with a primary or specialty care provider
- Printed on your After Visit Summary
- Printed on your Billing Statement
- In person at Medical Records
- Once you receive your Activation Code, register online at MyLaheyChart.org.
If you need assistance, please call the MyChart Customer Support Team at 781-744-7300.
We appreciate the opportunity to provide you with medical expertise and personalized care in support of your health and wellness.
Telehealth Information
If you would like to connect with your doctor, we have several options for telehealth visits by phone or video. Please contact your doctor's office to schedule a telehealth appointment.
Video
Visits take place in MyLaheyChart between you and your provider. If you do not have a MyLaheyChart account, your provider can help you enroll.
Telehealth
Visits between you and your provider that take place via third party, such as Google Hangouts or FaceTime.
Telephone
Visits take place over the phone between you and your provider.
For more information about your telehealth visit, please watch our step-by-step overview.